This is an initial diagnostic based on your answers and supplied numbers. It measures reported readiness and gaps. It is not an independently verified financial audit, not an industry benchmark, and not a guarantee of savings or profit. It does not show whether a business is profitable or well managed.

• Each answer is read against a fixed rule as in place (counts 1), partly (0.5), gap (0) or unknown. Every question has equal weight.
• Readiness for each of Time, Decisions and Profit visibility is the average of its answered questions. "Not sure" and unanswered questions are left out of readiness and shown as uncertainty. They are never counted as a failure.
• Answer coverage is the share of that area's applicable questions you answered. It is reported separately and is not the probability that a recommendation is right.
• Readiness bands: Mostly in place (from 75%), Partly in place (from 40%), Largely a gap (from 0%). An area with answer coverage below 50% is shown as "Insufficient information".
• The main area is the lowest readiness. Areas within 10 percentage points of each other are reported as a tie, and an area at 75% or above is not called a gap. Your stated priority is always shown separately.
• Reporting time counts as a gap at 20 or more combined team hours a month. That threshold is a NorthScale choice for this check, not a benchmark.
• The overall readiness figure is the plain average of the areas with enough information. The findings are the main result.
• Advertising is optional. If you do not advertise, no advertising question is asked or assessed.

Calculations. Monthly hours = weekly hours × 52 ÷ 12. Hours saved = eligible reporting hours × the reduction you select ÷ 100. Capacity cost-equivalent = hours saved × the hourly cost you enter. Additional monthly contribution = monthly net sales × the percentage-point change you select ÷ 100. The percentages are your assumptions.

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